Work with Us

NOW HIRING: Patron Services & Front of House Operations Manager

WaterTower Theatre (WTT) is seeking a highly organized, customer-focused Patron Services & Front of House Operations Manager to oversee all aspects of the patron experience, box office operations, and front-of-house (FOH) services. This position plays a critical role in ensuring smooth daily operations, exceptional customer service, and strong collaboration across departments. The ideal candidate is proactive, detail-oriented, comfortable managing multiple systems, and enjoys working both independently and collaboratively in a fast-paced and exciting theatrical environment.


Candidates may apply by emailing:

Shane Peterman, Producing Artistic Director and CEO

speterman@watertowertheatre.org


*Submissions will be accepted through Monday, February 2nd, 2026


Key Responsibilities

Patron Services & Box Office Operations

• Oversee daily box office operations, including covering shifts as needed

• Maintain box office communications via email, voicemail, and Slack

• Generate ticketing, sales, donation, and concession reports using Spektrix

• Process subscription payment plans, exchanges, and special ticketing requests

• Create promo codes, ticket types, and season packages in Spektrix

• Troubleshoot issues across Spektrix, the website, DotDigital, and related platforms

• Serve as the primary escalation point for patron concerns and ticketing issues

Front of House & Event Management

• Recruit, interview, schedule, and manage FOH staff and volunteers

• Create weekly FOH schedules for box office staff, bartenders, and house managers

• Supervise FOH operations during performances and events

• Ensure lobby, bar, and house are fully set prior to each performance

• Maintain FOH supplies, signage, seating materials, and technology

• Coordinate usher sign-ups and house management staffing per show

• Be available to work performances and events, filling in as needed, including bar

Bar & Concessions Oversight

• Coordinate concessions inventory, ordering, stocking, and pricing

• Collaborate with the Bar Manager on specialty cocktails for each production

• Manage cash handling, bank deposits, and bar/change funds

• Apply for Environmental Health Service permits and maintain compliance

• Complete annual TABC compliance reporting and obtain/maintain licensing

Marketing, Communications & Development Support

• Collaborate with the Artistic Coordinator on marketing strategy

• Draft and distribute patron emails through DotDigital

• Maintain and update monthly email lists

• Invite press to designated performances

• Send post-show patron surveys

• Communicate with rental clients regarding bar and FOH needs

Administrative & Reporting Duties

• Approve and submit FOH payroll hours weekly

• Send weekly and monthly sales and donation reports to leadership

• Track attendance for classes, workshops, and private events

• Process registrations and payments for education programs and classes

• Check and process mailed patron correspondence and donations

• Ensure website content remains accurate and up to date

Qualifications

• Exceptional customer service and conflict-resolution skills

• Strong organizational and time-management abilities

• Comfort with ticketing systems

• Proficiency with Google Workspace, email platforms, and spreadsheets

• Ability to manage cash handling and basic financial reporting


Position Details

Status: Part-Time, Seasonal

Schedule: This position averages approximately 28–32 hours per week, with hours fluctuating based on production schedules. Evening and weekend availability is required during performance runs, with lighter administrative hours during off-peak periods.

Compensation: $30,000–$32,000 annually, commensurate with experience

Reports to: Executive & Artistic Leadership

WaterTower Theatre is an equal opportunity employer and encourages candidates from all backgrounds to apply.


About WaterTower Theatre

Founded in 1996, WaterTower Theatre (WTT) is one of Texas’ leading professional theatre companies and a flagship arts institution in North Texas. WTT has played an important role in developing new talent and new work while encouraging the growth of the DFW artistic community through its commitment to hiring local artists.

WTT traces its origins to Addison Community Theater (ACT) of the 1970s, which performed at the Old Stone Cottage, a 1930s WPA project that still stands adjacent to WTT’s current home at the Addison Performing Arts Centre. Completed in 1992, the Addison Performing Arts Centre is an award-winning 32,000-square-foot facility featuring a flexible Main Stage black box theatre with seating for approximately 200, as well as a smaller Studio Theatre. WTT is the resident theatre company and maintains its administrative, artistic, and production offices within the facility.

Building on its reputation as an intrepid producer of new work, WTT has garnered numerous accolades and presented world premieres including Song of Motherhood (1998), Blind Lemon: Prince of Country Blues (2001), A Country Life(2005), Creep (2015), The Spark (2015), The Great Distance Home (2017), Bread (2018), Goin’ Hollywood (2023), Out of the Loop Festival (2002–2016), and DETOUR: A Festival of New Work (beginning in 2018). By the conclusion of the 2025–2026 season, WTT will have produced 204 plays and musicals, including 12 world premieres and 44 regional premieres.

From 1999 to 2016, WaterTower Theatre was under the artistic leadership of Terry Martin. The company was later led by Artistic Director Joanie Schultz from January 2017 through December 2018. In March 2019, Shane Peterman was named Producing Artistic Director and has since rebuilt the company alongside the Board of Directors, donors, and community partners, including the Town of Addison.

During the COVID-19 pandemic, WaterTower Theatre became one of the first theatres in the country to present filmed theatrical productions, beginning with Doug Wright’s Tony Award–winning I Am My Own Wife. In summer 2021, WTT again led the region by reopening with an Actors’ Equity Association agreement for indoor performances. WaterTower Theatre’s mission is to create innovative, diverse theatre that builds community by fostering empathy and dialogue.

Now Auditioning for: GOOD NIGHT, OSCAR

AUDITION DATE
Saturday, September 27, 2025
10:00 AM - 6:00 PM (C)
Lunch 2:00 PM - 3:00 PM

And

Sunday, September 28, 2025
10:00 AM - 4:00 PM (C)

CALLBACKS
Sunday, September 28th, 2025
5:00 PM - 9:00 PM (C)

APPOINTMENTS
To schedule an audition appointment please
go to: https://www.signupgenius.com/g....
If you are unable to attend these in-person auditions, you may submit a video audition at: https://airtable.com/appAYB1WQHREXYoTo/shrww7ABRJIqlXmJN


CONTRACT
SPT
$605 weekly minimum (SPT 6)

SEEKING
Equity actors for roles in GOOD NIGHT, OSCAR (See breakdown).

All roles are open to all ethnicities.

PREPARATION
Please come prepared with a short monologue of your choice that reflects the tone of Good Night, Oscar—

A headshot and resume are required at the audition.


LOCATION
Addison Theatre Centre
15650 Addison Rd
Addison, TX 75001-3285

There is free parking at the building and there will be signs in the building directing you to theaudition room.


PERSONNEL
Director:Terry Martin
Assistant Director:TBD
Stage Manager: TBA
Producing Artistic Director: Shane Peterman
Associate Artistic Director: JC Schuster
Written by: Doug Wright


Expected to attend:
Director: Terry Martin
Assistant Director:TBD
Producing Artistic Director: Shane Peterman
Associate Artistic Director: JC Schuster


OTHER INFORMATION

Rehearsals: 03/03/2026 - 03/22/2026

Performances: 03/24/2026 - 04/12/2026

Rehearsals AND performances at The Addison Performing Arts Centre

WaterTower Theatre is dedicated to diversity and inclusion as a core value, and as such we strongly encourage actors of all ethnicities and gender identities to submit. In reference to the character descriptions below—most characters we encounter currently are on the binary and are written with he/him or she/her pronouns and you will see that in the following descriptions. But however limiting the descriptions are, our casting seeks to be as inclusive as possible and we invite gender nonconforming, genderqueer, transgender and non-binary actors to submit for the roles they most identify with. We will also list race/ethnicity when specific to the character but are otherwise seeking all races and ethnicities. Let us know if you have any questions, concerns, or if there are any accommodations we can provide (from language developed by Kevin Kantor and Emily Tarquin from the Actors Theatre of Louisville)

An Equity Monitor will not be provided. The producer will run all aspects of this audition.

Equity’s contracts prohibit discrimination.

Equity is committed to diversity and encourages all its employers to engage in policy of equal employment opportunity designed to promote a positive model of inclusion. As such, Equity encourages performers of all ethnicities, gender identities, and ages, as well as performers with disabilities, to attend every audition.

Always bring your Equity Membership card to auditions.


BREAKDOWN


GOOD NIGHT, OSCAR

SYNOPSIS: It’s 1958, and Jack Paar hosts the hottest late-night talk-show on television. His favorite guest? Character actor, pianist and wildcard Oscar Levant. Famous for his witty one-liners, Oscar has a favorite: “There’s a fine line between genius and insanity; I have erased this line.” Tonight, Oscar will prove just that when he appears live on national TV in an episode that Paar’s audience—and the rest of America—won’t soon forget. Good Night, Oscar explores the nexus of humor and heartbreak, the ever-dwindling distinction between exploitation and entertainment, and the high cost of baring one’s soul for public consumption.

Rehearsals AND performances at The Addison Performing Arts Centre



SEEKING:

Oscar Levant - Male, early 50s
A brilliant concert pianist, composer, actor, and famously self-deprecating wit. Deeply tormented by mental illness, anxiety, and a
paralyzing awareness of his own inadequacies, especially in comparison to his late friend George Gershwin. Oscar is both tragic
and funny — a man whose cleverness often masks deep pain.Neurotic, brilliant, self-aware, irritable, depressive, razor-sharp wit

June Levant - Female, mid-40s
Oscar’s long-suffering but loving wife. Former actress and elegant under pressure, she often finds herself navigating Oscar’s
moods, breakdowns, and unpredictable behavior with grace and resilience. She’s no pushover — June is practical, emotionally
intelligent, and stronger than Oscar gives her credit for. Loyal, poised, quietly strong, emotionally intelligent

Jack Paar - Male, 30s–40s
The urbane host of The Tonight Show, quick with a clever line, smooth in manner, and always in control — at least on the surface. He’s fascinated by Oscar's rawness and unpredictability, but is also wary of how that volatility might impact the tightly controlled medium of television.Charming, witty, image-conscious, sharp

Bob Sarnoff - Male, 40s–50s
President of NBC during the Golden Age of television. Wears the weight of the network on his shoulders. More bureaucrat than
artist, he’s deeply concerned with sponsors, public image, and not rocking the boat. Oscar makes him nervous — genius is great
as long as it doesn’t upset the advertisers. Authoritative, pragmatic, polished, conservative (in outlook)

Alvin Finney - Male, 20s–30s, African-American
A young orderly at Mt. Sinai's mental ward. Dryly funny, quietly intelligent, and deeply observant. Alvin has ambitions beyond
his current role — possibly med school — and finds himself both curious and skeptical of Oscar’s brand of neurotic genius. Wry,
patient, grounded, intelligent

Max Weinbaum - Male, early 20s
Nephew to Bob Sarnoff and Jack Paar’s bumbling production assistant. Earnest to a fault, Max is always eager to help but often
creates chaos instead. Despite his incompetence, he means well and offers occasional moments of accidental insight.Eager,
anxious, clumsy, lovable

George Gershwin - Male, 30s–40s (or ageless)
Appears as a ghost, hallucination, or memory figure in Oscar’s mind. Charming, confident, and effortlessly talented, Gershwin
represents everything Oscar admires and resents — artistic mastery, early success, and immortality. His appearances may be
warm, antagonistic, or enigmatic, depending on Oscar’s mental state. Enigmatic, charismatic, idealized, possibly manipulative

Please use this form to find signup information and more details for WaterTower Theatre's production of The Graduate.

AUDITIONS FOR GOODNIGHT, OSCAR

General Auditions

WTT Audition Database

Please use this form to update our files with your most recent headshot & resume, and to receive emails about upcoming auditions.

COMPLETE GENERAL FORM

Script Submissions


WaterTower Theatre accepts script submissions through literary agents.

If you are a playwright interested in submitting your work, and you do not have an agent, you are invited to submit a sample of your work. Before submitting your material, we highly encourage you to read our mission statement, review our production history, or attend one of our current productions to better understand the kinds of plays we are interested in producing.

To submit, please send a resume, brief synopsis, and a 10-page dialogue sample. Musical submissions should also include up to four audio samples (.mp3 or .wav preferred) sent via Dropbox or Google Drive. Submissions should be sent in PDF format to artistic@watertowertheatre.org with the subject line: PLAY SUBMISSION - Last Name, First Name - TITLE.

We are only able to accept one script at a time from the same playwright. We do not accept re-submissions. Due to the small size of our staff, please allow 3-4 months for your submission to be read and processed.

Thank you for your interest in WaterTower Theatre!